On paper it's a ridiculous premise, but in execution works surprisingly well. At the very least, you've never seen another film quite like it.
—Luke Y. Thompson E!
...nothing very special or original, but it gets the job done briskly and economically.
—Dennis Harvey Variety
A serviceable burst of high-end hokum...
—Jeannette Catsoulis New York Times
...a pocket-size supernatural thriller that plays a bit like Agatha Christie's Ten Little Indians retold by an unstable Sunday School teacher.
—Adam Markovitz Entertainment Weekly
...spends too much time juggling various plot threads that it trivializes the few that are important...
—Simon Abrams Slant Magazine
It's not great, but it's not bad, and the fellow who foisted the The Happening, Lady in the Water and The Last Airbender on the faithful would take that praise any day.
—Roger Moore Chicago Tribune
...promising but stunted...
—Chris Barsanti filmcritic.com
... a Night Gallery reject worth experiencing only to gape at a "spirituality" that falls somewhere between Dostoyevsky and Jack Chick, and to laugh that such daring feats of narrative illogic were undertaken with a straight face.
—Nick Pinkerton Village Voice
...a silly horror-thriller about a group of people trapped in an elevator with Satan incarnate.
—Scott Tobias Onion AV Club
By the time the patented Shyamalan Extra-Strength Third Act Twist is revealed, being asked to care about fate, redemption and forgiveness when a satan-in-an-elevator gimmick hasn't delivered is like getting medicinal aftertaste from what should have been a box of delectably fiery Red Hots.
—Robert Abele Los Angeles Times